Frequently asked question

❓ General Questions

❓ What is iTaouri?

iTaouri is a premium Android app development studio offering 68+ high-quality applications across categories like utilities, security, photo/video editing, productivity, games, and more. We sell our apps on multiple trusted platforms worldwide.

❓ Are your apps safe to use?

Absolutely! All our apps are built with security and privacy as top priorities. We do not collect unnecessary personal data, and our apps request only the permissions they absolutely need to function. Every app is thoroughly tested before release.

❓ Do you offer free apps?

Yes! We offer a selection of free apps with basic features included. You can browse our free collection on our website. We also frequently run promotions and sales on our premium apps.

❓ What platforms do you sell on?

We distribute our apps across 8 major platforms: Amazon Appstore, Gumroad, Payhip, Sellfy, FastSpring, Paddle, itch.io, and LemonSqueezy. Each platform offers secure payment processing and instant digital delivery.

💳 Purchasing & Licensing

❓ How do I purchase a premium app?

Simply visit our website, browse the apps, and click on your preferred platform link (Gumroad, Payhip, etc.). You'll be redirected to that platform where you can complete your purchase securely. After payment, you'll receive a download link instantly.

❓ What payment methods are accepted?

Payment methods vary by platform but generally include: Credit/Debit Cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and in some cases, cryptocurrency. Each platform's checkout page will show available options for your region.

❓ Do I get lifetime access to purchased apps?

Yes! When you purchase any of our premium apps, you receive lifetime access to that app version, including all future updates for that major version. For the Pro Bundle, you get lifetime access to all 68+ apps with all updates.

❓ Can I use the app on multiple devices?

Yes, our apps are licensed per user, not per device. You can install your purchased apps on all your personal Android devices. For business/team licenses, please check our Business plan or contact us for custom licensing.

❓ What is the Pro Bundle?

The Pro Bundle is our best-value offering — a one-time payment of $119.99 that gives you access to ALL 68+ premium apps, all premium features, ad-free experience, priority support, lifetime updates, and source code access for select apps.

📥 Download & Installation

❓ How do I download and install the apps?

After purchase, you'll receive a download link via email. Download the APK file, open it on your Android device, and follow the installation prompts. You may need to enable "Install from Unknown Sources" in your device settings. See our detailed Installation Guide for step-by-step instructions.

❓ Why do I need to enable "Unknown Sources"?

Since our apps are distributed outside the Google Play Store (on platforms like Gumroad, Amazon, etc.), Android requires you to allow installations from sources other than the Play Store. This is a standard security feature. Our apps are completely safe — just make sure you download from the official link we provide.

❓ What Android versions are supported?

Most of our apps support Android 5.0 (Lollipop) and above. Specific requirements are listed on each app's page. We optimize our apps to work smoothly even on older devices.

❓ Can I install on Android TV or tablets?

Many of our apps are compatible with Android tablets. Android TV compatibility varies by app — check the app description or contact us for specific compatibility questions.

🔄 Updates & Support

❓ How do I update my apps?

When an update is available, you'll receive an email notification with a new download link. Simply download and install the updated APK over your existing installation — your data and settings will be preserved.

❓ How often do you release updates?

We release updates regularly — typically every 2-4 weeks for active apps. Updates include new features, performance improvements, bug fixes, and Android version compatibility updates. Check our Changelog for recent updates.

❓ What if I encounter a bug or issue?

We're here to help! First, check our Troubleshooting Guide for common solutions. If the issue persists, email us at support@itaouri.com with details about the problem, your device model, and Android version.

❓ Do you offer refunds?

Refund policies vary by selling platform. Generally, if you encounter a technical issue that we cannot resolve within 7 days of purchase, we offer a full refund. Please contact us with your order details and we'll work with the respective platform to process your refund.

🔒 Privacy & Security

❓ Do your apps collect personal data?

No. Our apps are designed with a privacy-first approach. We do not collect personal information, browsing history, or sensitive data. Any analytics we collect are completely anonymous and used solely for improving app performance. Read our full Privacy Policy.

❓ Are my payment details secure?

Yes. We never store your payment information. All transactions are processed securely through PCI-DSS compliant payment processors (Stripe, PayPal, etc.) on the respective selling platforms. Your financial data is never transmitted to or stored on our servers.

❓ Do you share my email with third parties?

Never. Your email address is used only for order confirmations, update notifications, and support communications. We do not sell, rent, or share your email with any third parties for marketing purposes.

📧 Still Have Questions?

Can't find what you're looking for? We're happy to help!

Email: support@itaouri.com

Response Time: Within 24-48 hours during business days

Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM (GMT+3)