Refund Policy

Wednesday, June 10, 2026
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Refund Policy

Hassle-free refunds with our 30-day money-back guarantee

30-Day Money-Back Guarantee
30 DAYS

Not satisfied? Get a full refund within 30 days of purchase. No questions asked.

1. Our Commitment

At iTaouri, we are confident in the quality of our applications. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, we offer a straightforward refund policy.

✅ Our Promise: If our apps don't meet your expectations, you don't pay. It's that simple.

2. Eligibility for Refunds

You are eligible for a full refund if:

  • Your refund request is made within 30 days of the original purchase date
  • You have not violated our Terms of Service
  • The purchase was made directly through our official channels
  • You can provide proof of purchase (order number or receipt)

3. How to Request a Refund

Requesting a refund is simple. Just follow these steps:

1

Contact Us

Send an email to refunds@itaouri.com with your refund request.

2

Provide Details

Include your order number, purchase date, and briefly explain why you're requesting a refund (optional).

3

Processing

We will process your request within 5 business days and notify you of the decision.

4

Refund Issued

Approved refunds are issued to your original payment method within 5-10 business days.

4. Refund Timeline

Day 0 You submit your refund request via email
Day 1-2 We review and acknowledge your request
Day 3-5 Refund is processed and approved
Day 5-10 Funds appear in your original payment account

5. Exceptions and Special Cases

5.1 Source Code Purchases

For purchases that include source code access:

  • If the source code has not been downloaded, standard refund terms apply
  • If the source code has been downloaded, we may offer a partial refund at our discretion
  • Complete Collection purchases with source code downloads are reviewed case-by-case

5.2 Bundle Purchases

For Developer Bundle and Complete Collection purchases:

  • Full refunds are available within 30 days
  • If more than 50% of the bundle apps have been heavily used, a partial refund may be offered
  • We reserve the right to verify usage patterns before processing bundle refunds

5.3 Fraud and Abuse

⚠️ Important: We reserve the right to deny refund requests if we detect fraudulent activity, excessive refund requests, or abuse of our refund policy. This includes but is not limited to: purchasing with the intent to immediately request a refund, using the apps extensively and then requesting a refund, or attempting to circumvent license restrictions.

6. Third-Party Store Refunds

If you purchased our apps through third-party platforms (Amazon Appstore, Gumroad, Payhip, Sellfy, LemonSqueezy, itch.io, Paddle, FastSpring), refund requests should first be directed to the respective platform:

  • Gumroad: Contact Gumroad support or request refund through your Gumroad account
  • LemonSqueezy: Contact LemonSqueezy support with your order details
  • Amazon Appstore: Request refund through your Amazon account
  • Paddle / FastSpring: Contact their respective support teams

If you encounter issues with third-party refunds, contact us at support@itaouri.com and we will help facilitate the process.

7. After a Refund

Once a refund is processed:

  • Your license to use the app(s) is immediately revoked
  • You must uninstall the application(s) from all devices
  • You must delete any downloaded source code
  • Future updates will not be available
  • Support access for the refunded product(s) will be terminated

8. Partial Refunds

In certain circumstances, we may offer partial refunds:

  • If you experience significant technical issues that we cannot resolve
  • If the app does not function as described on supported devices
  • If you mistakenly purchased the wrong product
  • If there was a pricing error on our website

9. Contact for Refunds

To request a refund or ask questions about our refund policy:

  • Email: refunds@itaouri.com
  • Subject Line: "Refund Request - [Your Order Number]"
  • Include: Order number, purchase date, and reason for refund

📧 Response Time: We aim to respond to all refund requests within 24-48 hours during business days.

10. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. Refund requests will be processed according to the policy in effect at the time of purchase.

Last Updated: January 1, 2024 | Questions? Contact support@itaouri.com

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